Shipping and Returns

Shipping costs and delivery times

INTERNATIONAL SHIPPING: WE DELIVER WORLDWIDE!

To calculate international shipping costs, please, enter your full delivery address at the checkout page, our system will automatically calculate time and shipping cost for your order.

Just so you have an idea, the costs will vary from 20-25 euros depending on the country destination.

Customs Duties

If you order items for delivery outside Spain they may be subject to import duties and taxes. These are levied once the items reach the specified destination. You, the customer are responsible for any import duties incurred on your own purchases. Macho Beard Company have no prior warning on whether these charges may be incurred or what value they may be.
Customs policies vary widely from country to country, so you should contact your local customs office for further information. Customs authorities may request personal information such as Social Security number when inspecting your parcel; failure to provide this information to Customs will result in the parcel being returned. In this instance we are unable to refund the cost of postage and packaging.
Please note that for items you order through our website, you are considered the importer and must comply with all laws and regulations of the country in which the items are to be delivered.

Please note that cross-border deliveries are subject to opening and inspection by customs authorities. Macho Beard Company cannot guarantee that your goods will arrive in the same condition that they were dispatched should they be subject to inspection.

SPAIN SHIPPING 

Standar*

2-3 days

Express

24 hours

Peníisula3,99€6,51€
Balears3,99€-
Canary Islands**10€-

*Remember: FREE shipping on orders over 50€

*(only valid for non-profesional orders with delyvery address in Spain's Peninsula, sent by standard shipping)

** Canary Islands: FREE shipping for non-profesional orders over 50 euros, sent by standard shipping

Peninsula:

You can choose two different types of shipping for non-profesional orders (if you are interested in profesional orders shipping cost, please, contact us):

Standard:  

Orders send by Standard shipping Postal 48/72 usually arrive 2-3 working days after your purchase. It's cost: 3,99€

*Remember: FREE shipping on orders over 50€

*(only valid for non-profesional orders with delyvery address in Spain's Peninsula, sent by standard shipping)

Express: 
Orders send by Express Delivery, placed before 12pm, will arrive 24 working hours latter. The cost of this service is: 6,51€

Balearic and Canary Islands:

Shipping to the islands is always arranged by Standard Postal Delivery, it usually takes 2-3 working days to arrive to destination. The shipping costs:

- Balearic: 3,99€

- Canary: 10€

Ceuta y Melilla:

We can not deliver neither to Ceuta or Melilla, so, if you are willing to buy our products, please find out your closest official distributor in this section of our website.

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Cancelations and Returns

Order Cancelation

You can only cancel your order if it hasn't been processed and billed.

To cancel your order, please send us an e-mail, providing us your order reference number.

Order Return

Whenever you need to return a product, please, contact us and we will explain to you the process and further instructions.

You can return any product if you notice us before the 14th day counting from the moment your package was delivered. The product and its packaging must be closed, showing no trace of handling, and in perfect conditions. If that is the case, once we receive the product back, we will immediately refund it cost to you, deducting shipping and return costs.

The product has suffer damages during transportation

If you notice that your order has suffer any damages during the transportation, pease contact our Costumer Service immediately: hello@machobeardcompany.com (you have to notice us before 7 natural days after reception).